Privacy policy

 At Alkaram Shop  ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, shop with us, or interact with our social media pages in Faisalabad and across Pakistan.

1. Information We Collect

When you place an order or interact with Alkaram Shop , we may collect the following personal details:

• Contact Information: Your full name, phone number/WhatsApp number, delivery address (Faisalabad/Pakistan), and email address.

• Order Details: Information regarding the ladies' clothing items you purchase, size preferences, and order history.

• Payment Details: Information required for Cash on Delivery (COD) or online bank transfers (we do not store confidential credit/debit card credentials directly).

2. How We Use Your Information

We use the collected information for the following business purposes:

• To process, confirm, and ship your clothing orders efficiently.

• To communicate with you regarding order updates, delivery status, or customer support via WhatsApp or phone.

• To improve our product collections, website performance, and overall shopping experience.

• To send occasional promotional offers, new arrivals, or discount updates (only if you have opted in).

3. Data Protection and Security

We implement strict administrative and technical security measures to keep your personal data safe from unauthorized access, alteration, or disclosure. Your details are kept strictly confidential and are only shared with trusted courier partners (such as PostEx or other local delivery services) solely for the purpose of delivering your parcel to your doorstep.

4. Third-Party Services

We may use reliable third-party platforms (such as Shopify/WordPress for hosting, and Meta/Google for advertising) that collect standard analytics and tracking data to help us run our online store effectively. These service providers adhere to their own independent privacy standards.

5. Your Rights & Choices

• You have the right to access, update, or correct your personal information at any time by contacting our support team.

• If you wish to stop receiving promotional messages or marketing updates from us, you can opt-out by notifying us directly.

6. Changes to This Privacy Policy

Alkaram Shop reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted directly on this page with an updated revision date.

Contact Us: If you have any questions or concerns regarding our Privacy Policy, feel free to reach out to us: