Terms of service

Welcome to Alkaram Shop  By accessing our website, placing an order, or interacting with our brand, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. General Overview

• Alkaram Shop  is an online and retail ladies' clothing brand based in Faisalabad, Pakistan.

• The terms "we", "us", and "our" refer to Zareen Studio. "You" refers to the user, visitor, or customer.

• We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates on our platform.

2. Products and Pricing

• All ladies' unstitched and stitched clothing items displayed on our store are subject to availability.

• We make every effort to display product colors and designs as accurately as possible. However, actual colors may slightly vary due to studio lighting, photographic effects, or your device's screen settings.

• Prices for our products are subject to change without prior notice. However, orders placed before a price change will be honored at the agreed-upon price.

3. Orders and Acceptance

• When you place an order with Zareen Studio (via website, WhatsApp, or Instagram), you will receive a confirmation call, SMS, or WhatsApp message.

• We reserve the right to refuse or cancel any order at our discretion (e.g., product out of stock, pricing errors, or suspicion of fraudulent activity).

4. Shipping and Delivery

• We deliver across Faisalabad and all over Pakistan through reliable courier services.

• Standard delivery times usually range between 3 to 5 working days after order confirmation, depending on your location.

• Delivery charges are mentioned at checkout and are non-refundable.

5. Payments

• We primarily offer Cash on Delivery (COD) as well as online bank transfer options for your convenience.

• For COD orders, please ensure someone is available at the provided address with the exact cash amount to receive the parcel.

6. Returns, Exchanges, and Refunds

• All returns and exchanges are governed by our Return & Exchange Policy. Please review our policy page for detailed guidelines on timelines and conditions (7-day claim window, unused items only).

• Cash refunds are generally not offered; replacements or store credits are issued where applicable.

7. Intellectual Property

• All content included on our platforms—such as product photographs, logos, graphics, text, and brand name ("Zareen Studio")—is the intellectual property of our brand. Unauthorized use, copying, or reproduction of our content is strictly prohibited.

8. Limitation of Liability

• Alkaram Shop shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, delays in courier delivery, or improper handling of products after delivery.

Contact Us: If you have any questions regarding these Terms & Conditions, please contact us: